Sizing Chart
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Shipping & Delivery
Q: How long will my order take to arrive?
A: Standard delivery with Australia Post usually takes 2–7 business days. Express options are available at checkout if you need your socks in a hurry!
Q: Can I track my order?
A: Absolutely! Once your order ships, you’ll get a tracking number via email. Follow your socks’ journey from our warehouse to your little one’s feet.
Q: How much does shipping cost?
A: Shipping costs depend on your location and order size. You’ll see the exact price at checkout—no surprises.
Q: Can I change my delivery address after placing an order?
A: We can update your address before your order is dispatched. Contact us ASAP so we can make the change.
Q: What if my parcel is lost or delayed?
A: While Australia Post usually delivers on time, delays can happen. If your socks are taking a detour, contact us at info@ihatesocks.com.au, and we’ll help track them down.
Q: Do you ship internationally?
A: Yes!
Returns & Exchanges
Q: Can I return or exchange my socks?
A: Yes! If your socks are in original, UNWORN condition, you can return or exchange them. Check our full Returns & Exchanges policy for details.
Q: How long does it take to process a return?
A: Once we receive your socks, refunds or exchanges are usually completed within 5–10 business days.
Q: Do you cover return shipping?
A: Return shipping costs are normally covered by the customer, unless the item arrived faulty or damaged.
Product & Care
Q: Are your socks suitable for sensitive skin?
A: Yes! Our bamboo socks are hypoallergenic, soft, and breathable, perfect for kids or anyone with sensitive feet.
Q: How do I care for my socks?
A: Machine wash in cold water and avoid bleach or fabric softeners. Dry naturally or tumble dry on low to keep them soft and durable.
Q: What sizes do you offer?
A: We have Small (ages 3–6), Medium (ages 7–10), and Large (10+ years). Check our sock sizing guide to find the perfect fit.
Q: What makes bamboo socks better than cotton?
A: Bamboo is soft, breathable, moisture-wicking, hypoallergenic, and eco-friendly—basically a spa day for little feet!